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Frequently Asked Questions

Everything you need to know about BirthChart and how personalized astrology by email works.

01

What makes BirthChart different from Co-Star or Sanctuary?

We use your complete birth chart — all planets, all houses, all aspects — not just your sun sign. Every reading references your actual natal placements and current transits. Delivered as detailed emails, not brief push notifications.
02

What do I need to get started?

Your birth date, birth time (as precise as possible), and birth location. We calculate everything else — rising sign, house cusps, planetary positions, and all aspects. Takes under 2 minutes.
03

What if I don't know my exact birth time?

We can generate readings using a noon chart. You'll still get accurate sun, moon, and planetary positions. The more precise your birth time, the more accurate your rising sign and house placements. Check your birth certificate if possible — even an approximate time helps.
04

How are the readings delivered?

By email. Daily readings Mon-Fri at 6am in your timezone, weekly forecast on Sunday morning, monthly overview on the 1st. No app needed.
05

Can I cancel anytime?

Yes. No contracts, no cancellation fees. Cancel from your account settings or email us at hello@birthchart.app. You keep access through the end of your billing period.
06

What's the difference between the plans?

Founder ($9.99/mo) — daily sun sign readings, weekly overviews, monthly forecasts. Stars Aligned ($14.99/mo) — adds rising + moon analysis, transit alerts, retrograde guides. Ascendant ($19.99/mo) — full 12-house daily analysis, aspect breakdowns, moon reports, SMS delivery. Compare all plans →
07

Is this real astrology or AI-generated?

Real astronomical data (Swiss Ephemeris) and classical astrological frameworks. We use AI to personalize at scale, but every reading is grounded in your actual chart math — real degree positions, real aspects, real house activations.
08

Do you offer refunds?

Yes. 14-day money-back guarantee, no questions asked. Email hello@birthchart.app.

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